Reference

UH77 Legal Terms For Your Account

UH77 Legal sets out how account access, wallet records, cookies and policy requests work for Indonesian customers.

Account termsPrivacy controlsLocal-law accessPolicy requests

See How Legal Rules Affect Access

UH77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the conditions attached to opening, using and maintaining an account. Eligibility and access depend on local law, so you should check the current terms for your location before completing phone verification. We record payment references needed to reconcile account activity, including DANA,

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OVO, GoPay, QRIS, bank transfer and virtual account entries connected with BCA, BRI, Mandiri or BNI. A wallet name does not replace account verification, and a payment record does not by itself confirm access. We may pause an account review when details conflict, when a transaction
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needs checking, or when a policy request requires identity confirmation. The notice also explains how cookies support sign-in sessions, how long relevant records are retained, and how you can ask us to correct or remove eligible data. Where local law permits, the terms shown at account
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opening control the relationship between you and us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP

Get A Clear Route For Legal Questions

A policy question should not leave you guessing which team to contact. We keep account, wallet and privacy requests separated so the right record can be checked first. Open the help route beside your account and include the relevant reference, such as a phone number, QRIS receipt or policy page, without sending your password.

Team online

Account access

For a Legal question about phone verification or account status, use the account help route and provide your registered contact detail. We can then match the request to the correct access record.

Wallet records

If DANA, OVO, GoPay or QRIS activity needs checking, attach the payment receipt reference rather than wallet credentials. Our support path is placed close to the cashier area for easier routing.

Privacy request

For a copy, correction or removal request, choose the privacy route in your account area. We may ask for phone verification before changing personal records or discussing account-specific Legal matters.

DATA PRACTICES

Know What We Keep And Why

Our Legal process covers the practical handling behind every policy request, from sign-in records to payment references.

Account data

We use the details supplied during account opening to connect your phone verification, account status and policy requests. Check your account area first when a name or contact detail appears incorrect.

Cookie settings

Cookies can keep your sign-in session active and remember essential page behaviour. If you clear them, the device path may ask you to sign in again before showing account-specific Legal pages.

Security checks

Phone verification helps us confirm that a request comes from the account holder. Never send a password, wallet PIN or one-time code through a support message.

Payment references

We retain transaction references needed to match DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity with the correct account record.

Record retention

Retention follows the purpose stated in our Legal terms and any applicable local requirement. You can ask which record applies, why it is retained and whether a change is available.

Request changes

Send correction, access or removal requests through the privacy route, including the page concern and registered contact detail. We verify ownership before discussing or changing personal data.

Answers About UH77 Legal Access

These Legal answers cover the questions we expect before an account is opened or a policy request is sent. Read the relevant point, then use the account help route when your question concerns a specific record or payment reference.

It covers account terms, privacy, cookies, security checks, payment records, retention and requests to correct or remove eligible data. Access depends on local law and the terms shown for your location.

Access is available only where local law permits. Before opening an account, check the current Legal terms for your location and complete phone verification when the account path requests it.

DANA and QRIS references help us reconcile account activity when a payment question arises. The same record approach can apply to OVO, GoPay, bank transfer and virtual account entries.

Use the privacy request route in your account area, describe the field that needs correction and provide your registered contact detail. We may complete phone verification before changing the record.

Cookies can maintain a sign-in session and essential page settings. Clearing them may remove the active session, so you could need to sign in again before reaching account-specific Legal pages.

The applicable retention period is set out in the current Legal terms and may depend on local requirements. You can ask which record is retained, its purpose and whether removal is available.

Use the account help route and include your registered contact detail plus the relevant policy or payment reference. We can direct the request to account access, wallet records or privacy handling.

UH77 Legal Terms For Your Account

Get A Clear Route For Legal Questions

Account access

Wallet records

Privacy request

Know What We Keep And Why

Account data

Cookie settings

Security checks

Payment references

Record retention

Request changes

Answers About UH77 Legal Access

01 What does the UH77 Legal page cover?

02 Can I access UH77 if I am in Indonesia?

03 Why does Legal mention DANA and QRIS?

04 How do I request a correction to my UH77 account data?

05 How does Legal handle cookies on my device?

06 How long are account and payment records kept?

07 Who should I contact about a Legal access decision?

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