How Wallet Records Enter Our Policy
Our Privacy Policy covers the data created when you open an account, complete phone verification, sign in from a mobile browser, contact support, or use a payment route. A DANA, OVO, GoPay or QRIS transaction can create a reference, amount, status and time record so we
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can match the wallet event to your account. Bank transfer and virtual account records may include the receiving bank route, including BCA, BRI, Mandiri or BNI, when those rails are selected. We use these records for account administration, payment checks, security review and legally required requests.
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We do not describe access as universal: where local law permits, we provide the account services described on our site. If you are in Semarang and need a copy, correction or deletion request, send it through the support route connected to your account. We may ask
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for account details before acting, so we do not disclose records to the wrong person.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.